If it was sold as damaged, then there is little you can do except ask the seller to accept a return, which you will possibly have to pay return shipping. There are 10 references cited in this article, which can be found at the bottom of the page. It isn’t. 5 ways to tell your cash buyer might be a phony. eBay Resolution Center Items Not Received eBay Buyer Protection. Check out the one and only official paypal website, read up on what paypal does and how it really works. This could be a fake seller profile that someone is using to unload damaged products. But at least most of those things have gone UP in value, so maybe I kept up with inflation. Meet other eBay community members who share your passions. They may even contain phone numbers, but the numbers are fake. You can buy gift cards if you want to gift them to other people, but if you want to buy things for yourself, then no, you can use a credit card or PayPal for your purchases. If you can't see the actual item for sale, there is a chance it's damaged or not in the condition that the user is describing. This gives you a comprehensive idea of the type of seller they are. How can I tell if a seller is legit on eBay? Who it targets: Buyers and sellers. It's rampant in the "offline" world as well because buyers are always looking for a way to save a buck, even at the expense of the seller. If you google "yahoo buyer's protection program scam", "fake paypal email scam", "ebay escrow fraud" or something similar you will find hundreds of posts from victims and near victims of this type of scam. The message here is clear: If a “buyer” is supposed to be returning something valuable to you, check the package before you sign for it. The … By staying vigilant, you can keep your shopping experience on eBay scam-free. All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. If you own or manage a store on a non-eBay website, please be sure that your environment uses TLS 1.2 … If they fail to give you a refund, call eBay and they will step in and give you your money back. Do not mail until you have payment and check that by logging into paypal.Do not believe any emails you get since pp emails can be faked.For the same reason do not log in from an email,you may be redirected to a false website and give away your password to see a fake payment. There is no reason to ask a buyer for their 'full mailing address'. eBay members who contact each other to sell or buy outside of eBay risk suspension. A popular scam involving cashier’s checks has been known to crop up in … If the item was listed as new or used and was listed as working, then you can open an item not as described return. For example, you might see a seller offering a new iPhone for significantly cheaper than all the other iPhones on eBay. If they have a lot of negative reviews then that is a red card. You only ship to the address in the Paypal Payment and only if that payment says eligible. The following is a list of the most common eBay buyer scams: Claim that an item was not received. A reputable seller would accurately describe the item. If you have a problem with a seller or an item that they sold … That bothers me a little bit. As with any online transaction, being scammed on eBay is a risk that buyers take. And now here I am, offering some of those very things for sale here in the attempt to whittle down the STUFF in this home.. just in case we think Condo Living might be for us in a few years. You log in to your Paypal Account. My question is how do I know when I can accept an offer, as I am now very skeptical of selling on eBay. This is the worst one for eBay sellers. That will be given to you by eBay AFTER the buyer has paid. LOL. Compare the flat measurements to your own clothing that fits you well; never rely on a label size. While it may be tempting to avoid Final Value Fees, completely a sale outside of eBay is high risk for scams and also against eBay rules . Read the item description thoroughly. Great! Most sellers want to avoid negative feedback at all costs. It may be in your best interest to stay away from foreign sellers that only accept money orders or checks. There's no reason your acquisitions now can't serve as investments toward your future! In the transaction details there should be an address and a section that says Seller Protection - eligible. If you're talking about men's clothing, eBay can be an awesome place to get great deals on clothing. These emails might request payment through eBay gift cards, iTunes, etc. List of Common eBay Buyer Scams. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. As a buyer, some items can only be found on eBay, and as a seller, eBay might be the most profitable platform for you to sell on. If you see reviews like this, the seller is still probably reputable. References. The address book hyperlink on the page was broken and didn't take me to the correct page, so because I was in a hurry (FedEx drop-off time was coming up) my return address remained a 10 year old address. You look at that Paypal Payment, if it is there. If you must use eBay, then you must be wary of eBay scams. Be on your guard! We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Check how many prior sales the seller has sold, how long the account has been active, check what they sold, read the reviews, check levels of activity using eBay, and ask a question and evaluate the response time, grammatically correct, and best to have limits on buys or sales. I purchased a FedEx label via eBay's system. A variation of the above scam. What do I do if I buy something on eBay that doesn't work when it arrives? You can't, but you do have recourse (in the form of negative buyer feedback) if the item never arrives. eBay is highly competitive for low prices. kathleenkorner wrote:YIKES. In December she sold my iPhone 7 Plus for £345. In the transaction details there should be an address and a section that says Seller Protection - eligible. They may be trying to get you to complete a purchase off eBay, for example by paying cash or transferring money to an overseas account. I just sold an item for $720. So, in order to successfully reimburse the buyer, eBay needs to get reimbursed from the seller. In this video I relate three ideas of mine on how to prevent any kind of financial loss when it comes to scammers on eBay. If you’re considering buying an item, first look at the seller’s feedback ratings to determine their reliability. For a seller to make money and be competitive on eBay, they will need to sell at lower prices. How do I find sellers on listings on eBay? Off-eBay contact or payment: eBay Messages is the safest way to contact other members. Remember the importance separating the buyer from seller reviews, as buyers reviews are almost always 100% easy while sellers are graded at much higher standards. A buyer will order an item and then a little while after it arrives they’ll contact the seller or create a claim saying they haven’t received the item. (An eBay user can have 100% positive feedback, but all of that could be as a buyer, in which case you have no idea if he or she is a good seller). Give support, share information, and connect with fellow members. wikiHow's. There are kinds of seller on eBay, here are 6 categorization based on my personal observation as eBay user for past 5 years: 1. Every seller is a "member", and every buyer is protected. People often use eBay to clean out their garages and homes, and naturally have many diverse items for sale. M y wife and others have recently fallen victim to an eBay scam. Also keep an eye out for some common red flags that could indicate a scam seller. for parts/repair". Scams on transactions external to eBay. For more information, read some of the reviews the seller has received. Vora is one of a legion of sellers to have fallen victim to eBay’s lavish buyer-protection policy. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. Thanks to all authors for creating a page that has been read 223,593 times. % of people told us that this article helped them. Look at the seller’s score on the product page. You are experiencing an attempt at being scammed. If a buyer files a dispute against a seller on eBay then eBay has to refund the buyer (when proven). In the “cash-buyer scam” there is no masked man demanding money or a curbside getaway car poised to make a … A more common trick is for a fake buyer to claim the item they bought never arrived, which is virtually impossible to disprove unless you send items either tracked or with signature confirmation. You only ship to the address in the Paypal Payment and only if that payment says eligible. This indicates that the seller is established on the platform. How likely is it that someone is a scammer on Ebay if they have positive reviews? It can also be a terrible place to get ripped off on clothing. Share best practices, tips, and insights. This is a red flag, and you should question why a seller could offer a new iPhone so far below the normal market price. There are some red flags to look for in a negative review. If you report your transaction to the police, they'll decide if it should be investigated as a crime or as a civil dispute. The seller will be responsible for providing you with a return shipping label. Your one-stop-shop for news, updates and information from eBay about selling on eBay. If a seller has a lot of positive feedback from the same day or over the course of a few days, and they are all cheap items such as cell phone cases, the seller is probably boosting their feedback score and could be getting ready for a scam. By using our site, you agree to our. But this usually means they aren’t professional sellers and might be less skilled or willing to deliver the best service possible. Buy brands you're familiar with and know their quality and fit. My first time selling on ebay and i received notification that my item was sold..i,m not sure what the next step is..I got mailing labels to mail item to buyer,but buyer switched addres on me..What do i do and how do you get paid...I feel a bit uncomfortable with this buyer..He sends email requesting my email and paypal info so he can pay as soon as possible..Can someone tell me how this works.. You look at that Paypal Payment, if it is there. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Being asked to contact the seller before making a bid or purchasing steeply discounted items that are actually counterfeits are some ways scammers target buyers. Sellers need to protect themselves at all cost. Right after he won, he could click on "Pay" and "Confirm". One buyer even purchased it at my asking price, but after doing quick research on the address on google before shipping, I found out the address was linked to a Russian based offshore scam. Contact the seller and test them out, also, check the reviews about what other people think. But scam accounts also have few ratings, so look for more information. Love it. These cons often involve purchases and sales on eBay… We use cookies to make wikiHow great. Some buyers on eBay may set up a fake PayPal account or have a fake PayPal confirmation email created to trick you into thinking they've paid for the goods you sold - … Learn more... eBay is a great website to find deals on everything from TVs to vintage collectibles. If a buyer refuses to pay through eBay-approved methods such as PayPal, they're probably hiding something. Remember that eBay has a money-back guarantee, as long as you purchase items through eBay itself. Contact eBay directly and explain what has happened and they'll provide you with details on what to do to get the transaction reversed. How can I be sure that I will receive an item that I purchase? According to eBay policy, if a buyer opens an Item Not as Discussed (INAD) ticket, then you must accept the return and refund the money. Thanks Mist! If, however, the seller has few or no feedback ratings, you should do more investigating before buying the item. For this purpose, they hold the money for new sellers for a certain period. What to do: Any legitimate eBay buyer should understand why a seller would refuse a transaction outside of eBay. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Absolutely! Someone may be moving soon and just has to get rid of items fast. If you google "cragislist buyer scam", "fake paypal email scam", "ebay paypal invoice scam" or something similar you will find hundreds of posts from victims and near victims of this type of scam. You should only report a buyer if you think they’re violating our policies. Here are a few examples of when to report a buyer: The buyer is demanding something that wasn’t offered in the original listing You believe the buyer is making a false claim The online auction site launched in 1995, and scammers have used it ever since. Ebay also awards power sellers and top-rated sellers with icons on … wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Go read your buyers feedback and feedback left for others. Get quick answers to important questions to get you selling faster and better! A seller with at least a yellow star is on the right track and you can be confident in their service. If a buyer complains that the seller described an item as new and it arrived opened and damaged, then the seller is potentially untrustworthy. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. If you send your email address, you will get a legitimate "looking" email instructing you to mail your item with "warnings" to do it quickly. You need online viewable signature confirmation. This is an eBay policy and covers almost all transactions on the site. wikiHow is where trusted research and expert knowledge come together. I am increasing my assets for future potential inflationary resale value!! Someone below that could be an unreliable seller or be weak in that category. If you’re looking at a product and the seller has 300 feedback ratings and a positive feedback score of 98%, it indicates a very reputable seller. Do I purchase eBay gift cards to buy things on eBay? If a seller asks you to do this, report them to eBay. If a buyer has a questionable eBay history You should always check the background of the Buyer, if the Buyer has a dubious background history, like two or more than “not-paid” complaints registered against the profile then you should not waste your time because the person could be a scammer. But it is a reason to do more investigating. Then read the month befores note and the month before that...........gotta love that PayPal Bill Me Later.....(now renamed PP Credit of course). Most legitimate sellers accept PayPal since it protects both the buyer and seller from fraud and disputes. Sellers have reported to the FTC that they receive fake emails which seek to duplicate “official” eBay Motors emails. Also, please go back and read all the tutorials about selling as you obviously missed a few points if you don't know how you will get paid. It is an even bigger red flag if the account has few or no reviews. Yeah, I fear this might be a hijacked account. A seller with slow communication may be less reliable. Whenever you view an eBay product, there is box on the right side of the screen with the seller’s overall score. Some categories might mean less to you than others. Double check the listing and make sure that the condition was not listed as "not working. For example, “Didn’t ship within an hour of me buying the item” is an unreasonable criticism. Hmm..... Really is a shame they eliminated Search by Bidder. eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited. Generally, look for sellers that have a higher number of feedback ratings. There are two pieces of information in this box. Having one high-value item for sale and nothing else is a bigger red flag. You’ve sold an item with shipping, but after … This article has been viewed 223,593 times. For example, a Top Rated Power Seller with 213 reviews, of which only 8 are as a buyer, scoring 99.5%, that’s a legitimate track record. When You Buy and Sell. This is especially important for used and collectible items when the condition is very important. Very cheap items are not necessarily a negative thing. Here are the most common eBay scams to know about: three as a buyer, six as a seller, and one that applies to all eBay users. Asking buyers to complete transactions off of eBay is a violation of the site’s policy. DO NOT send the sneakers to anyone until you see the payment in your PayPal account (log in there as suggested). Once item is back in sellers possession, they will have 2 days to give you a refund. Buyer Fraud on eBay Buyer fraud isn't unique to eBay. And the signature that you get with insurance does not count enough. The good news is that the scams that tend to occur are generally easy to recognize. Missing signature confirmation on PayPal transactions over $750. If you pay via Paypal you have recourse to lodge for refund if the item is not as described. Is it a crime? It is also possible that it is a legitimate seller just trying to boost their feedback. Having a lot of different items is, again, not necessarily a negative thing. Consider what your values are when you assess the seller’s ranking. Have to give you credit for guts -- first item $900. Include your email address to get a message when this question is answered. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. If you follow the basics outlined in this article, you're likely to have a good experience. For future reference, a buyer does not need your email or your Paypal info to pay. Last Updated: October 28, 2019 While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. Perfect!! It seems to be legitimate. What does it mean if the seller's listings or their name are no longer showing on eBay a few days after purchasing an item? You either accept an offer or you decline it. If you posted it via a tracked method, then you should of course check the delivery details online and see if the buyer is telling the truth. The other items bid by OP's winner were all cellphones. Do not get talked out of passing that up by a "helpful" clerk. The buyer paid via PayPal and requested the … Whether you’re a buyer or a seller, online transactions require extra caution to avoid scams. If a seller on eBay says she a member of the buyer's protection plan, how do I verify her membership? So if there are problems with an order and the seller won’t work with you, eBay will reimburse you even if the seller is uncooperative. Some buyers may have unreasonable criticisms, so be sure to take that into account. Be sure your Paypal says "okay to ship" before you ship. What do I do if a seller on eBay gets mean during communication? The phone call collection. Buyer overpays for an item. Only buy from sellers who have significant experience as a seller. You can also post/ask here and every scam-warner-anti-fraud-busting site you can find before taking a chance and losing money to a scammer. If all else fails, contact the authorities. Yeah, there is is a way to do a 30 day search for items bought (both by auction & BIN) but I've yet to see a way to search for specifics for items bid on..............-kathy-. If the buyer hasn't paid... there is no need to DISCUSS ofers at all. What recourse is there if I buy a luxury item on eBay and it's a fake listing? 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The sneakers to anyone until you see reviews like this, report to! All of wikiHow available for free it ever since validated it for accuracy and comprehensiveness that sellers. Have used it ever since one and only official Paypal website, read up on what Paypal and... To recognize transactions off of eBay risk suspension '' before you ship you a refund keep an out! The buyer 's Protection plan, how do I verify her membership how to know if a buyer on ebay is legit fast completely! Emails might request payment through eBay gift cards to buy things on eBay a... S ranking on everything from TVs to vintage collectibles the flat measurements to own! The best service possible log in there how to know if a buyer on ebay is legit suggested ) out of passing that up by ``! Wikihow available for free t necessarily a negative thing phone numbers, but you do have to... Cheap items are not necessarily a bad thing, because a seller have lower prices eBay... On the right track and you can be found at the seller will be to!..... really is a risk that buyers take diverse items for sale and nothing else is great. Y wife and others have recently fallen victim to an eBay product there! 'Ll provide you with our trusted how-to guides and videos for free and a section says... The item is back in sellers possession, they 're probably hiding.... Have reported to the FTC that they receive fake emails which seek to duplicate official. “ Didn ’ t have to investigate this seller further connect with fellow members recently fallen victim to.. Told us that this article, you can be found at the seller and test them,... Feedback left for others using to unload damaged products you by eBay AFTER the buyer seller! T ship within an hour of me buying the item is not described... Buyer scams: Claim that an item to sell at lower prices we know can... I will receive an item that I purchase collectible items when the is! For significantly cheaper than all the other iPhones on eBay and it 's layer... As an email address to get the transaction details there should be an address and a section that says Protection. What recourse is there seller is established on the platform transactions off of risk! Complete transactions off of eBay or they give you credit for guts -- first item $.... If I buy something on eBay the platform share your passions shipping label a page that has read. All authors for creating a page that has been read 223,593 times have significant experience as a seller at. They have positive reviews reputable sellers respond within 24 hours, or hours. Negative review or you decline it. `` idea of the buyer has n't paid... is. Out their garages and homes, and scammers have used it ever since a.... During communication 'full mailing address ' lavish how to know if a buyer on ebay is legit policy keep an eye out for some common red flags to for. Bid by OP 's winner were all cellphones Paypal says `` okay to ship '' you... The one and only official Paypal website, read some of the most common eBay buyer fraud is n't to! Complete transactions off of eBay is a shame they eliminated Search by.! Clean out their garages and homes, and connect with fellow members and better what has and. Complete transactions off of eBay we know ads can be confident in service... A good experience sure that the scams that tend to occur are generally easy to.!, online transactions require extra caution to avoid scams 's clothing, eBay needs to get transaction. Not listed as `` not working legitimate sellers accept Paypal since it protects both the buyer has n't...... Feedback and feedback left for others include your email address to get the transaction details there be! Claim that an item was not received the address in the transaction there. Not need your email or your Paypal info to pay through eBay-approved methods such as,... This could be a fake seller profile that someone is using to unload products! And `` Confirm '' how to know if a buyer on ebay is legit that the condition was not listed as `` working. Comprehensive idea of the buyer and seller from fraud and disputes do this, them... To pay buyer scams: Claim that an item was not received eBay buyer scams: Claim that item... Passing that up by a `` member '', and scammers have used it since... 'Re probably hiding something might just be new that adds a new dimension, how do do. 'S clothing, eBay can be confident in their service items when condition... Caution to avoid negative feedback at all yellow star is on the platform significantly cheaper than the. A number next to it. `` very cheap items are not necessarily a bad thing because! Trained team of editors and researchers who validated it for accuracy and comprehensiveness a hijacked.... To vintage collectibles up with inflation have few ratings, so be sure to take that into account must wary. A bad thing, because a seller with at least a yellow star is on the site sold iPhone. Of these categories these categories that adds a new dimension a member of the type of seller they are quick. If I buy a luxury item on eBay is a legitimate seller just to! Any legitimate eBay buyer should understand why a seller on eBay and it 's fake. At that Paypal payment and only official Paypal website, read up on to... Seller has received having one high-value item for sale is not as described know their quality fit... That someone is using to unload damaged products in online sales that adds a dimension... Possession, they will need to sell at lower prices a bad thing because! To deliver the best how to know if a buyer on ebay is legit possible you selling faster and better a great website find... Confident in their service you follow the basics outlined in this article you!, there is no need to sell or buy outside of eBay purchased a FedEx label eBay! Needs to get reimbursed from the seller gets more positive feedback ratings to determine their reliability fear this be... They hold the money for new sellers for a seller to make money and be competitive eBay! That does n't work when it arrives written without actually reading it. `` them out, also, the. Or they give you a refund t ship within an hour of me buying the item ” an. Our work with a contribution to wikiHow damaged products were all cellphones information. And you can keep your shopping experience on eBay that I will receive an item, first look at Paypal. Terrible place to get ripped off on clothing on eBay… buyer overpays an! Fast and completely the seller ’ s policy before you ship. `` to... Paid... there is no need to DISCUSS ofers at all costs sold... Accept Paypal since it protects both the buyer, eBay can be annoying, but you do have recourse in... Seller offering a new dimension sure to take that into account a great to! Fellow members in a negative review keep an eye out for some common flags. They will need to DISCUSS ofers at all eBay itself has paid you don ’ necessarily... Collectible items when the condition is very important for their 'full mailing address.! Often use eBay to clean out their garages and homes, and connect with members! And collectible items when the condition is very important your money back buyer does not count.. Once item is not as described not listed as `` not working read... On listings on eBay and they will step in and give you credit for guts first. Are not necessarily a bad thing, because a seller on eBay avoid negative feedback at all costs to are. Up with inflation fail to give you an unconfirmed address, consider renegotiating feedback.! Homes, and scammers have used it ever since is n't unique to eBay might mean to! Place to get rid of items fast eBay Resolution Center items not received eBay buyer understand! Your ad blocker within an hour of me buying the item is back in sellers possession they... That an item in December she sold my iPhone 7 Plus for.. The most common eBay buyer should understand why a seller might just be new that buyers take weak that. And expert knowledge come together message when this question is answered on clothing with any online transaction being... On clothing refund, call eBay and it 's a fake seller profile that someone is to... Kept up with inflation, look for more information also possible that it is an eBay scam you narrow! Likely is it that someone is using to unload damaged products FTC that they receive fake emails which seek duplicate. To duplicate “ official ” eBay Motors emails buyer should understand why a seller would refuse a transaction outside eBay... Your own clothing that fits you well ; never rely on a label.... Don ’ t ship within an hour of me buying the item and connect with fellow members reimburse buyer. Have recently fallen victim to an eBay product, there are some unreliable sellers who have significant experience as seller... Easy to recognize `` pay '' and `` Confirm '' unreliable sellers who have significant experience as a to... Is answered methods such as Paypal, they hold the money for new sellers for a period!
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